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重要事項:如有任何可引致索償的事故發生,請立即致電2521-1881通知本公司賠償部。 您亦可提供保單號碼、保戶名稱、及閣下之聯絡電話,以電郵通知 claims@sunflowergroup.com.hk 請注意,延期通知可能導致保險公司根據保單條款拒絕處理閣下之理賠申請。 |
1. 一份填妥的索償申請表 (claim form) |
2. 如索償是有關『醫療費用』: 該等費用收據的正本,並需填上 / 註明求診或住院日期、醫生之診斷、醫生姓名及簽署。 |
3. 若屬於死亡事故,需附上死亡證明書、醫療報告、警方調查報告,如有需要,保險公司可要求驗屍報告。 |
4. 若涉及永久完全傷殘事故,需提交列明受傷位置及評估傷殘程度之醫療報告,保險公司並會要求客戶簽署及授權閱讀其醫療報告的同意書正本。 |
5. 在審批過程中,保險公司或會要求客戶補充其他資料。 |
6. 保險公司會依據保單條款向客戶發放賠償;或依據保單條款拒絕不合資格的索償申請。 |
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